COLLECTION OF YOUR INFORMATION
We do not require visitors to provide personally identifiable information to visit the Website. However, we do collect usage data, ZIP codes and other demographic information on all users, but it is not personally identifiable except for Internet Protocol (IP) addresses of users.
Personally Identifiable Information
contact information such as your name, age, address, e-mail address, and phone number;
your school information and school year;
financial information such as credit card information or bank account numbers;
move-in date, lease terms, lease parties and other transactional information; and
information based on your activities on the Website, such as search information, computer sign-on data, statistics on page views, traffic to, from and within the Website, ad data, and IP addresses and standard web log information.
If necessary, we may occasionally obtain information about you from third parties to supplement the information you supplied to us. For example, if you incur a debt to us, we may conduct a credit check by obtaining additional information about you from a credit bureau, as permitted by law. As another example, if the information you provide cannot be verified, we may ask you to send us additional information (such as your driver's license, credit card statement, and/or a recent utility bill or other information confirming your address) or to answer additional questions online to help verify your identity.
Cookies and IP Addresses
We may place "cookies" on your computer when you visit our Website. Cookies are small text files placed on your browser to identify your computer and store your preferences. While not all of the information that we collect from users is personally identifiable, it may be associated with personally identifiable information that users provide us through our Website. We currently use third party ad networks to serve ads on our Website. The cookies received with banner ads served by these networks are used to collect and build anonymous behavioral profiles by these companies to deliver targeted ads and tracking referrals. You may disable cookies or otherwise manage them through tools provided with your browser software and with third-party software packages. If you turn off cookies, many of the Website features will not work as well or at all.
Our Website compiles IP addresses, the location of your computer on the Internet, for administrative and analytical purposes. In cases of suspected abuse or service problems, we may use an IP address in conjunction with other personally identifiable information to enforce our terms of service and to protect or troubleshoot the services, the Website, its users or others who may be affected.
HOW WE USE THE INFORMATION WE COLLECT
Our primary purpose in collecting personal information is to provide you with smooth, efficient, and customized services. We may use your personal information to provide the services and customer support you request, as well as communicate with service providers, renters, lessors, and roommates. We may also use such information to offer and collect rewards, troubleshoot problems, and measure customer interest in our services. The information we collect can also be used to protect you by preventing error, fraud and other potentially prohibited or illegal activity. We may also send messages that contain promotional material or other content from our Website or our partners. In the case of these messages, we are not sharing your personally identifiable information with third parties, nor will we continue to send you promotional messages if you ask us not to.
DISCLOSURE OF INFORMATION
We may share your personally identifiable information with third parties as is necessary for third parties to provide information or perform services specifically requested by you or to perform the services by us. After information is provided to such third parties, we do not and cannot control their subsequent use or disclosure of information. We may share your personally identifiable information with third parties for marketing purposes. Although we will notify all third-party direct marketers that the information provided to them is confidential, we do not and cannot control the use or disclosure of information by such marketers after the information is provided to them.
In some cases, we may work with third parties that do analysis and development on our behalf. We may provide your personally identifiable information to service providers who help with our business operations, such as fraud investigations, bill collection, invoicing, and affiliate and rewards programs.
Our Website provides all users with the opportunity to opt out of receiving non-essential (promotional, marketing-related) communications from us on behalf of our partners, and from us after setting up an account. To remove your contact information from all of our mailing lists, simply edit your email preferences.
ACCESSING, REVIEWING, AND CHANGING YOUR PERSONAL INFORMATION
Moving Off Campus